Delhi Airport launches self-baggage drop facility

DIAL says move will help reduce check-in time and streamline travel experience

| Updated: 26 June, 2023 10:15 pm IST
With its ability to cater to up to three passengers per minute, the SBD facility significantly reduces the overall time taken by passengers to process their baggage

NEW DELHI: Delhi International Airport Limited (DIAL), a GMR Airport Infrastructure Limited-led consortium that operates and manages Delhi’s Indira Gandhi International (IGI) Airport, on Monday, launched the Self-Baggage Drop (SBD) facility at Terminal-3 of Indira Gandhi International (IGI) Airport.

This innovative passenger-friendly initiative aims to streamline the baggage drop-off process, reducing the wait time for passengers by approximately 15-20 minutes and further enhancing the overall airport experience.

CEO of DIAL, Videh Kumar Jaipuriar said, “The Self-Baggage Drop facility aims to make the passengers self-reliant, while at the same time reducing the time taken for baggage processing significantly and providing them the option to truly enjoy their time at the Airport.”

The self-baggage drop facility offers a simple and efficient two-step process. First, passengers can generate their boarding passes and baggage tags at the Self Check-In kiosk. Then, after tagging their check-in baggage, passengers will proceed to the SBD facility, where they will scan their boarding pass, declare that their luggage is free of prohibited/dangerous items, and load their baggage onto the designated belt.

ALSO READ: Delhi Airport introduces ‘DigiYatra’ without mobile app

Once completed, the baggage will be automatically transferred to the sorting area and subsequently onto the aircraft. Importantly, passengers do not need to register separately to utilise this facility.

With its ability to cater to up to three passengers per minute, the SBD facility significantly reduces the overall time taken by passengers to process their baggage at check-in counters.

The self-baggage drop facility is conveniently located at Check-in row P of Terminal-3 and is available for domestic passengers. Post mandatory approvals it will be available for international passengers as well.

ALSO READ: Delhi airport starts cargo transhipment from Bangladesh

To ensure a seamless travel experience for passengers, 14 self-baggage drop machines have been installed, including 12 fully automated and two hybrids, with the initial calibrated weight for each machine set at 120 kgs for baggage processing.

While currently, passengers travelling Indigo will be able to use the facility, five other airlines including, Air India, Vistara, Air France, KLM Royal Dutch Airlines and British Airways are likely to allow usage of self-baggage drop for their passengers in the near future.

Also Read Story

Kerala gears up for major shift in IT hiring process

Sankalp Patra : PM Modi Vows to Empower Youth, Women, Poor, and Farmers

Iran seizes cargo ship ‘MSC Aries’ with 17 Indian nationals onboard

BJP Unveils ‘Modi Ki Guarantee’ for 2024 Elections: Promises 6G, Free Ration for poor