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From Patwari to Panchayat, Punjab Tops Nation in Service Delivery

By TNI Team September 24, 2025 0.12% delays 48.85 lakh citizens 99.88% services on time Accountability administration Bribery certificates Chandigarh citizen-first policies citizen’s right Complaints connect.punjab.gov.in corruption-free digital onboarding digital verification system discipline families farmers field officials Governance government offices incentives inspiration for the country June 2024 to June 2025 middlemen municipal council staff online services Patwari to Panchayat patwaris pride for Punjab property records public trust punjab Real-Time Monitoring role model service centers service delivery service mission Social Impact strict warnings students technology top in India transparency zero pending work

Punjab has become a national leader in citizen service delivery. Nearly 4.9 million people benefited from timely services between June 2024-2025, with 99.88% of applications processed on time. Digitalization, accountability measures, and improved access have eliminated delays and corruption, improving citizen trust.

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