Illegal Call Centre

Summary

New Delhi: India’s Central Bureau of Investigation (CBI) has dismantled an illegal call centre operating out of Lucknow that targeted U.S. nationals, arresting a key…

New Delhi: India’s Central Bureau of Investigation (CBI) has dismantled an illegal call centre operating out of Lucknow that targeted U.S. nationals, arresting a key accused involved in a transnational cybercrime network.

The development was publicly acknowledged by the U.S. Embassy in India, highlighting coordinated action between both nations.

In a statement posted on X (formerly Twitter), the U.S. Embassy India said:
“India’s Central Bureau of Investigation has dismantled an illegal call center targeting U.S. nationals and arrested a key operative in the transnational cybercrime network. Through coordinated intelligence and decisive action, our agencies are working together to dismantle international networks to prevent future scams and keep our citizens safe.”
The embassy expressed gratitude, saying:
“Thank you for your continued support, @CBIHeadquarters.”

According to the official press note issued by CBI Headquarters, the agency “busted an illegal call centre in Lucknow targeting US nationals and arrested key absconding operative of transnational cybercrime network.”

The accused, Vikas Kumar Nimar, was apprehended from his residence in Lucknow on November 20, 2025. CBI said the accused was a major coordinator in the operation of illegal call centres in Pune, Hyderabad, Vishakhapatnam, and Lucknow. Searches at his premises resulted in the recovery of ₹14 lakh in cash, mobile phones, and “incriminating documents pertaining to crime.”
During parallel search operations, CBI also seized 52 laptops from another illegal call centre that was actively used to target U.S. citizens.

CBI stated that Nimar had been absconding since the registration of the case in September 2024, which led to “extensive searches at multiple locations and dismantling of four illegal call centres” across different cities.

The agency reiterated ongoing efforts to fight cyber-enabled financial frauds, stating:
“CBI is rapidly identifying and taking action on the organized technology enabled crime networks in close coordination with INTERPOL and foreign law enforcement agencies.”

The investigation is currently underway.